York Region Health Connection Customer Experience Survey
Your feedback is important in planning York Region programs and services.
Please help us by taking a few minutes to tell us about your recent experience with Health Connection.
Your responses are anonymous and participation is voluntary. Your decision whether to participate will not affect any current or future service(s) that you receive from York Region.
Thank you for giving us the opportunity to serve you better.
How did you hear about us?
Please indicate your level of agreement with the following statements:
Strongly Disagree
Disagree
Neither Agree nor Disagree
Agree
Strongly Agree
Interacting with York Region for Health Connection services was easy
Interacting with York Region for Health Connection services was easy Strongly Disagree
Interacting with York Region for Health Connection services was easy Disagree
Interacting with York Region for Health Connection services was easy Neither Agree nor Disagree
Interacting with York Region for Health Connection services was easy Agree
Interacting with York Region for Health Connection services was easy Strongly Agree
The staff at York Region are knowledgeable
The staff at York Region are knowledgeable Strongly Disagree
The staff at York Region are knowledgeable Disagree
The staff at York Region are knowledgeable Neither Agree nor Disagree
The staff at York Region are knowledgeable Agree
The staff at York Region are knowledgeable Strongly Agree
Based on your service experience with us, how likely would you be to talk positively about the services you received from York Region?
Please rate on a scale of 0 - 10 with 0 being not at all likely and 10 being extremely likely.
Not at all likely (0)
Not at all likely (0) / Extremely likely (10) Not at all likely (0)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10)
Not at all likely (0) / Extremely likely (10) Extremely likely (10)
Extremely likely (10)
Please share any additional feedback you have about your experience with York Region Health Connection:
Thank you for completing our survey!
If you have any other feedback please contact Access York at: accessyork@york.ca or 1-877-464-9675